How does Mini Masseuse work?
Mini Masseuse uses bioelectric stimulus to massage your muscles. This actually causes the muscles to exercise and increases circulation in the area of the massage. This can really help to reduce tension and knots. It can also reduce inflammation. Consequently, Mini Masseuse can help your muscles and joints feel better.
You can use the Mini Masseuse massage pads on almost every muscle and joint area on your body. Do not apply the massage pads near the heart, on the head, above the neck, in the pubic region, over scarred areas, on the throat or in the mouth. As a general rule of thumb if you have a muscle or joint that is hurting, put the pads on or around the area always making sure both pads are on muscles.
I put the massage pads on my shoulders, but the massage sensation feels uncomfortable. What should I do?
You probably have a lot of tension in that area. Often people don't realize that they have tension until they get a massage. If the uncomfortable feeling persists for more than a minute or two, move the massage pads over or down a little. Sometimes, an indirect massage is necessary for your really sensitive areas.
Is Mini Masseuse safe to use?
Bio-electric stimulus is perfectly safe to use and is therapeutic for most people. However, people with certain health conditions cannot use this massager. Pregnant women must avoid using this massager. Patients who use a pacemaker or life support equipment, such as an artificial heart-lung device(s) and/or respirator type medical devices must avoid using this massager. Consult with your doctor before using Mini Masseuse if you have or think you have:
High blood pressure
Do not open the chassis/body control shell for any reason. Also make sure to keep Mini Masseuse and the massage pads out of reach of children.
How long do the massage pads last?
With frequent usage, the two pair of pads included in the massager package should last about 4-6 months. Always make sure to apply a few drops of water on the pads before and after usage. Cover the pads with their protective films after usage and put them back in their zip lock bags so they don't dry out.
No matter where I put the massage pads I feel an uncomfortable stinging sensation. What should I do?
The massage pads may be worn out and need replacement. If they look good and have good adhesiveness, your battery may be getting low. More massage pads can be ordered here.
If I buy the Mini Masseuse Pro Series on an auction site, can I get warranty service?
IMPORTANT: NO authorized sellers/re-sellers of the Mini Masseuse Pro Series operate on eBay, Craigslist, Amazon, Quibids OR any other auction site of any kind. WE DO NOT offer warranty service for any units purchased from auction sites, websites previously mentioned or similar auction sites. If you are unsure if an online site is authorized to sell our product, it is best to order from www.MiniMasseuse.com OUR corporate website.
What is Mini Masseuse.com's return policy?
Mini Masseuse.com offers a two year exchange policy on defective merchandise. If for any reason your unit malfunctions within two years of purchase you may return it to us for examination as per our warranty program. Mini Masseuse.com does not offer refunds on purchased merchandise.